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  • Warranty Process

    1

    Fill out the warranty

    request form

    Please click on the left button below. You will be redirected to our warranty request form. Fill out the form as detailed as possible. It will help expedite your request while we process it.

    2

    Check the product's

    eligibility

    Our customer support team will respond to your request and check its eligibility. We may request additional information from you regarding the defective product.

    3

    Send out the

    replacement

    If everything is checked and the product is eligible for replacement. We will ship out the replacement product without incurring any charges to you as soon as possible.

    4

    Disposal of the

    defect product

    Once you have received the replacement product. Please follow the instruction of our support staff on the disposal of the defective units.

  • Warranty Period

    *Parts / accessories are not covered by our warranty policy

    2 Years

    Ergoslider Series

    5 Years

    KTS Keyboard Tray Series

  • Warranty request form
    Our warranty policy
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Keyboard Trays

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Warranty Policy

 

 

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